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Our commitment to you

We have adopted the Charter for the Bereaved, providing a very high standard service.

Our Mission Statement

To provide a caring, compassionate, and meaningful service that meets the needs of our bereaved communities through death and in life.

Our commitment to you

We are committed to: -

  • Providing a caring and compassionate bereavement service that helps support the bereaved now and, in the future
  • Continuing to improve our service by discussing, rather than disguising or ignoring death, and helping others understand the impact that death and grieving can have on individuals, groups and communities
  • Defining the rights of every individual who experiences bereavement by setting standards of service related to burial, cremation and funerals encompassing faith and non-faith beliefs
  • Providing a range of choices, options and prices available to the bereaved on burials, cremations and commemorations
  • Supporting and enabling the bereaved to arrange a meaningful funeral service, with content that meets their own specific needs and requirements, and encouraging more sustainable choices that support the environment
  • Help with signposting to help and support forums for people struggling with their grief.

BCP Bereavement Care have adopted the Charter for the Bereaved, to provide a service that meets your expectations and one that is delivered with the right attitude and with a genuine desire to help and support you during your bereavement journey.

We are committed to delivering your bereavement service to the highest possible standards and have achieved and maintained a ‘Gold Standard’ award from the Institute of Cemeteries and Crematoria (ICCM).

ICCM Gold Certificate image - click to enlarge
BCP Charter Certificate 2023 from the ICCM

Click on the image above to view our certificate.

Our regular industry training and best practice advice contribute to maintaining these high standards of service to our bereaved communities.

An illustration of flowers

Our guide to bereavement

We know just how difficult a time it can be when someone close to us dies. The feelings of shock, sadness, loss and bewilderment can take over our lives. It is also a time when there are so many things that need to be done, just when we feel least able to do them. We have added some information, guidance and support to this website to help you through this difficult time.